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Merchant
Solution

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Merchant Solution

Flood Self-Service Innovations:

  • Combine Voice
     
  • Data
     
  • SMS
     
  • select either the total price or a personal need & calibrate accordingly

We fully on-boarded 7600 merchants for a client in South Africa over just a 3-month period, proving that our merchant funnel works very well. This is crucial as any marketplace needs a wide range of relevant merchants to create traction and to make the commerce flywheel work.
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Merchant Acquisition and Management:

Full service: from Registration to Settlements
  • Registration
     
  • KYB
     
  • Onboarding 
     
  • Catalog Management
     
  • Operations
     
  • Settlements

Merchants need to be hand-held to bring them online, especially when it comes to getting them fully onboarded and engaged
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Payment and Sales Integration

Purchases and Orders are seamlessly connected to each Merchant’s Dashboard

  • Frictionless Experience End to End
     
  • Multiple options to fund wallets
     
  • Pay with either a wallet or card direct with touchless QR code payment and order confirmation 
     
  • Merchant tracks sales, orders and deliveries in real-time on his dashboard and merchant-specific mobile app
     
  • Payment gateways are fast and secure

Purchases and Orders are seamlessly connected to each Merchant’s Dashboard
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Advanced product features and add-ons

GoFind: Customer journey for delivery

  • Order
     
  • Wide range of delivery choices
     
  • Pay (immediate, in-store, or at delivery)
     
  • Track orders (placed, accepted, delivered)
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Advanced product features & add-ons

GoFind Merchant Manager app: Restaurant view for orders placed for delivery:

  • Show QR for quick pay
     
  • Administration of pay-and-collect + pay-and-deliver orders
     
  • Scan and verify customer payments
     
  • Verify that delivery is complete
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Advanced product features & add-ons

Pay and Collect

  • Full online and mobile functionality across platforms
     
  • QR codes for payment, order tracking & delivery confirmation
     
  • Payments reflect on a Merchant’s own app and dashboard instantly
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Advanced product features & add-ons

Pay and Collect

  • Full online and mobile functionality across platforms
     
  • QR codes for payment, order tracking & delivery confirmation
     
  • Payments reflect on a Merchant’s own app and dashboard instantly
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